Solutions Provided
Conversational AI Virtual Assistant: Features automated customer support to boost productivity with your virtual assistant solution.
24/7 Personalized Customer Support
Handling common queries about the company’s services and products adjusted to the specific client’s request, 24/7 availability during festive seasons and hectic times, personalized human-like responses with intelligent virtual assistant customer support, immediate comprehensive response to the query based on the company’s proprietary knowledge base, virtual assistant tool for multilingual support, recommendations concerning the topic generated by ML.
Automated Sales Team Support
Features automated customer support effective appointment scheduling across time zones, fast data transfer to the sales team via virtual agent software (conversation history and context), automatic email notifications to the sales team and customer.
Appointment Scheduling
Back-and-forth communication handling, scheduling tasks across time zones, calendar integration
Easy Integration with CRM
Automated data extraction and summarization from conversations, prompt creation of CRM records required, enhanced data precision
Text and Voice Recognition
The ability to audio communicate your need to a chatbot, fluid and natural customer experience
